What's This Charge

How It Works

Dealing with credit card disputes can be frustrating when you can't identify mysterious charges on your statement. Our merchant lookup tool simplifies the process by helping you identify unknown businesses before you file a credit card dispute, potentially saving you time and avoiding unnecessary chargebacks.

Understanding Credit Card Disputes

A credit card dispute is a formal process where you challenge a charge on your credit card statement that you believe is fraudulent, incorrect, or unauthorized. However, many apparent "unknown charges" are actually legitimate purchases from businesses that use different merchant names on credit card statements than their familiar brand names.

Before initiating a dispute with your bank, it's crucial to verify whether the charge is actually fraudulent or simply appears under an unfamiliar merchant identifier.

How Our Credit Card Dispute Prevention Tool Works

1Copy the Merchant Identifier

Look at your credit card statement and find the mysterious charge. Copy the merchant identifier - this is the text that appears as the business name on your statement. Common examples include:

  • AMZN*MKTP US*
  • SQ *COFFEE SHOP
  • TST* RESTAURANT NYC
  • PAYPAL *ONLINESHOP

2Paste and Search

Enter the merchant identifier into our search tool. Our system immediately searches across multiple databases to identify the real business behind the charge:

Our Search Sources:

  • Google Maps Business Directory - Cross-references merchant IDs with verified business locations
  • Yelp Business Database - Matches merchant names with customer-reviewed establishments
  • Our Proprietary Database - Contains thousands of previously identified merchant mappings from real user experiences

3Get Instant Results

Within seconds, you'll see potential matches for your mysterious charge, including:

  • Business name and description
  • Location and contact information
  • Business category (restaurant, online retailer, subscription service, etc.)
  • Confidence level of the match

4Verify and Rate

Help the community by providing feedback on our results:

Thumbs up if we correctly identified your charge
Thumbs down if the match was incorrect
Report the company as legit to confirm for others
Report potential scams to warn other users

When to File a Credit Card Dispute

File a Dispute If:

  • Our tool confirms the merchant is known for fraudulent activity
  • You still don't recognize the business after identification
  • The charge amount doesn't match what you expected to pay
  • You canceled a subscription but are still being charged

Don't File a Dispute If:

  • Our tool identifies a legitimate business you recognize
  • The charge is from a subscription service you forgot about
  • The merchant name is just a payment processor for a business you patronized
  • The charge is from a family member's purchase (check with them first)

Benefits of Using Our Service

Avoid Unnecessary Credit Card Disputes

Filing false disputes can:

  • Damage your relationship with your credit card company
  • Result in account restrictions or closures
  • Waste your time on paperwork and follow-ups
  • Hurt legitimate businesses with chargeback fees

Save Time and Stress

Instead of spending hours on the phone with your bank or researching charges manually, get instant clarity on mysterious transactions.

Protect Others

Your feedback helps build a comprehensive database that protects other consumers from potential scams and reduces confusion about legitimate businesses.

Common Merchant Identifier Patterns

Understanding how businesses appear on statements can prevent unnecessary credit card disputes:

  • Amazon purchases: Often appear as "AMZN MKTP" followed by location codes
  • Square payments: Show as "SQ *" followed by the business name
  • PayPal transactions: Display as "PAYPAL *" plus the seller's name
  • Subscription services: May use parent company names instead of the service you recognize
  • International purchases: Can include country codes or foreign business registration names